CAR HIRE TERMS :
We are Manningtree Trailer Hire Ltd
Registered address: 63 Tile Barn Lane
Lawford Manningtree Essex CO112LT
The named hirer is responsible for all terms and
By signing this agreement you fully
understand, accept and agree to all terms .
All bookings cancelled less than 7days from the pick-up date and time
are non-refundable. Please note if appropriate I.D., the necessary
payment/deposit is not produced at time of pick up or the Terms and
Conditions are not adhered to in any way, and the rental cannot proceed,
no refund will be made. Cancellations may be made via email or
telephone call at any time but cancellation terms will apply on this
website and a cancellation confirmation will be emailed to you -
Reservations confirmed via telephone
Full payment will be due for any cancellation made with. 7 days of hire
If you do not arrive to collect your vehicle (no
Full payment will be due in all circumstances
without exception .
Vehicle images are examples only. Specific models cannot be guaranteed.
In the event your booked vehicle becomes unavailable
prior to hire for any reason a full refund will be made.
We do not accept under any circumstances any liability for
costs incurred due to cancellation that is out of our
Rates include insurance (subject to the damage liability of the vehicle),
VAT & breakdown cover. Mileage is limited to 300 miles per day . Hires of
28 days and over (including hires of 1-27 days which extend) will be
limited to 1000 miles per 28-day period or part thereof. Excess
mileage will be charged at 30p pence per mile.
All drivers must be aged 25-75 and must have held a licence for at least
Two years . If the vehicle is being hired for towing purposes the correct
towing category must be present on the licence when collecting the
Insurance is subject to a damage liability of £500 plus vat in all
The vehicle you have hired is fitted with a tow bar however use of
this towbar is strictly prohibited if you do not have the correct
licence type to legally tow presented to us at point of hire .please note you are covered for third party only whilst towing we do not cover any trailer for loss theft or damage in all circumstances.
All vehicles are supplied with a full tank of fuel at the start of the hire.
Customers must either:
Return the vehicle with a full tank of fuel at the end of the hire.
return the vehicle without refuelling whereby a £20 plus vat admin fee will be
payable on top of the fuel charge.
A non refundable deposit is required at the time of booking we will advise
you of the amount in accordance with your hire period .
All Payments are required by credit card or debit card. Cash, cheque, and
pre-paid credit cards are not accepted. Third parties may not pre pay for
a rental over the phone and the credit or debit card presented at the
start of the hire must belong to the person responsible for the hire .
• We do not allow the vehicle to be driven overseas .
Driving Licences & history
Anyone who will be driving the vehicle must present a valid driving
licence with their current address, in person, at the time of collection.
No copies of licences will be accepted.
On collection of vehicle, renter must produce: valid driving licence - we
cannot accept an expired photocard
DRIVER REQUIREMENTS :
1.Drivers must have held a full driving licence for at least 2 years .
2.Licence endorsements up to 3 points are accepted maximum 2 endorsements.
3.Drivers must not had had their licence suspended within the last 3 years
4.have no more than one fault incident within the last 3 years
5 has not obtained a BA, DD, or UT conviction.
If the driver has been banned
from driving for a DD, BA or UT offence, or has been disqualified for 12
months or more, we will only rent 5 years or more after the return of the
All drivers presenting a UK driving licence (card licence or paper licence)
need to provide evidence of their current endorsements at the time of
renting - this includes any additional drivers. The counterpart to the
driving licence was abolished in 2015 (excluding licences issued in
Northern Ireland) and DVLA provide an online facility for drivers to view
and share their licence history. Drivers may either provide a paper copy of
their licence history, obtained from the DVLA website no more than 21
days before the rental start, or the code provided by the DVLA on their
website (screenshots of licence history are not accepted).
To generate the code or the print out, all drivers must visit the DVLA
website on https://www.gov.uk/view-driving-licence. Drivers will be
required to input their NI number, driving licence number and postcode to
view their history.
A valid driving licence. If old (paper-only) style, official photo ID
must also be presented. Official photo ID must be valid, we cannot
accept expired official photo ID.If new photocard style, we cannot
accept an expired photocard (see Driving Licences section for further
if the licence does not show current home address (this includes
licences issued in EU countries and driver resides in UK), a valid
passport or national identity card must be presented.
2 additional forms of ID to confirm home address. One must be the
credit card statement/bank statement for the credit card/debit card
being presented for deposit and additional charges. The other should
be a formal document (eg. utilities bill) both must be dated within 8
weeks of date of hire and be the original documents
a credit or debit card in their own name (see section on Rental
Payment terms for further details).
additional drivers must present a valid driving licence - we cannot
accept an expired photocard - plus passport or national identity card
if licence does not show current home address
please contact the location prior to hiring if you have any questions
regarding identification required.
The Lead Driver may be subject to a search with Experian for the
purposes of verifying his/her identity. To do so Experian may check
the details supplied by the Lead Driver against any particulars on
any database (public or otherwise) to which they have access. They
may also use these details in the future to assist other companies
for verification purposes. A record of the search will be retained. By
agreeing to Manningtree Trailer Hire terms & conditions, you are consenting to this search.
Rental Payment Terms
When you book you accept the conditions set out below:
We will do our best to have the vehicle which is the subject of a
confirmed reservation available on the day and at the time you have
requested. If you decide to cancel your reservation or do not arrive to
collect your reserved vehicle on the day and at the time you have
reserved it, charges will be made and these are explained in these Rental
Please read this carefully. If there is anything you do not understand or
do not agree with, please ask any member of staff .
By booking and accepting these Terms & Conditions you consent to
Manningtree Trailer Hire Ltd applying charges to your credit or debit card
account. Your initial rental deposit charges are paid for at the time of
booking. You will not be required to make the excess deposit payment or
pay for any possible additional rental costs until you collect your vehicle.
However for cancellation purposes full payment is due 7 Days prior to the
a) payment by credit card - if you choose to pay by credit card
(Mastercard, Visa, ) your card will be debited for the rental charges and
any additional charges agreed to plus a further deposit amount of £500
In the event that you have pre paid only any additional charges plus a
further amount of £500 plus vat .
In the event that you have pre paid only any additional charges plus a for
the rental charges and the full value of the excess will be charged; a valid
CREDIT CARD must also be presented when picking up the vehicle.
Payment for the rental charges will be charged to the debit card the value
of the excess up to £500 will be charged to the CREDIT CARD provided.
When you return the vehicle at the end of the hire period, the total
additional charges, including any charges for fuel, damage, etc will be
calculated and any overpayment will be credited to your card(s). Please
note this process may take up to 5 working days.
In the event that you return the vehicle earlier than the date originally
specified on the voucher, no refund will be made.
If you wish to return the vehicle after the time originally specified, you
should contact the branch to agree this. You will be charged for every day
or part-day you have the vehicle after the original agreed date and time
at the rate specified on the rental agreement when you collect the vehicle.
You will have the vehicle for the rental period shown in your Reservation
Confirmation. If you do not bring the vehicle back on time, or if you do
not contact us and get our agreement to an extension of your rental, you
are breaking the conditions of this agreement. We can charge you for
every day or part-day you have the vehicle after you should have
returned it to us. Until we get the vehicle back we will charge you the
daily rate specified on the rental agreement .
1 Your contract with us
Please read this agreement carefully. If there is anything
you do not understand, ask a member of staff to explain it.
When you sign our rental agreement, you accept the
conditions set out in this rental agreement .
2 Rental period
You will have use of the vehicle for the period shown in the agreement. We may agree to extend this rental period.
If you do not bring back the vehicle at the time and date
specified in your rental agreement, you will be in breach of
a condition of this agreement. We can charge you for every
day or part of the day you have the vehicle after you
should have returned it to us. We will charge you a daily or
hourly rate (which will be £25 for each hour returned late up to a full days hire fee per 24 hours until we get our vehicle back.
If you do not keep to the conditions of our agreement, we
can ask you to bring back the vehicle before the date and
time we have agreed with you. To do this we will give you
written notice in person or send it to an address you have
given on our rental agreement, including an email address,
or via text message to your mobile phone, if provided.
Once we have given you the notice in person, you will no
longer have our permission to have the vehicle. If we send
the notice via email or SMS, you will no longer have our
permission to have the vehicle. If we send you notice via
first class post, two working days after we have posted it
you will no longer have our permission to have the vehicle. We may then take back our vehicle. If we believe you have
given us false information which was material to the
decision to rent the vehicle to you, we may take back the
vehicle without giving you any notice. You will be required
to arrange collection of the vehicle in these instances.
3 Your responsibilities
a) You must inspect the vehicle and any accessories, such
as a satellite navigation system, we provide before you
take the vehicle. Any damages reported after the vehicle
has left the premises will be the hirers responsibility .
b) You must take care of the vehicle, any accessories and
the keys or other locking device (including any apps which
can be used with the vehicles) for the vehicle. You agree to
return the vehicle in the same condition in which you
received it. You must always lock the vehicle when you are
not using it, and use any security device which is fitted or
supplied with the vehicle. You must always use your best
endeavours to protect the vehicle against adverse weather
conditions which could cause damage to the vehicle. You
must make sure that you use the correct fuel and fluids in
the vehicle. If the vehicle is electric or plug-in hybrid you
must charge the vehicle in accordance with the instructions
c) You are responsible for any damage to the vehicle. You
must pay our reasonable costs for bringing the vehicle
back to the condition stated in the pre-rental inspection
report. This could include the cost of any damage inside
and outside the vehicle, cleaning costs if the vehicle is very
dirty, and replacement or repair of any items or
accessories provided to you. Please note your maximum
liability in terms of theft or damage is £500 plus vat , this
excludes late return , refuelling and any valeting fees .
d) You must not sell, rent or dispose of the vehicle, any of
its parts or accessories. You must not give or try to give
anyone the legal rights to the vehicle or transfer legal
e) You must not let anyone work on the vehicle without our
written permission. If we do give permission we will only
give you a refund if you have a receipt for the work we
have given you permission for.
f) You must let us know as soon as you become aware of
any defect with the vehicle, or if the vehicle is stolen or
involved in an accident or broken down. Failure to notify
may result in you breaking this agreement and liable to
paying costs we incur.
g) If we have agreed to drop off the vehicle at an address
you have given us, you will be responsible for the vehicle
from the time we drop it off at this address.
h) Unless we have agreed to collect the vehicle from you,
you must return the vehicle to the location it was collected
from . You must return it during the published opening
hours or at a time and place we tell you. When you return
the vehicle, our staff must check its condition. If we have
agreed to allow you to return the vehicle outside of our
opening hours, you will stay responsible for the vehicle and
its condition until our staff have checked it at the earliest
opportunity the following day. We may need to clean the
vehicle before our staff can check its condition.
i) You must not carry any object or substance which,
because of its condition or smell, may harm the vehicle or
delay us renting or selling it.
4 Our responsibilities
a) We will identify and tell you about any existing damage
to the vehicle before you sign this agreement. A date and timed video walk round
Will be conducted prior to the vehicle leaving our premises .
b) The vehicle you have hired may be fitted with a tracking
device, which may be used to ensure safe and compliant
operation of the vehicle in line with the terms of this
agreement. If the vehicle is not returned on the agreed
date, time and place we may use the data recorded on the
device to recover our vehicle. All data will be deleted once
the rental agreement is ended
c) We have maintained the vehicle to at least the
manufacturer's recommended standard. The vehicle is
roadworthy and suitable for you to use at the start of the
We are not responsible for any loss or damage to your
personal belonging .
You are responsible for removing your personal
belongings, including your data, from the vehicle at the
end of the rental period, as we are not responsible for any
items/data you leave in the vehicle. If you do leave items
in the vehicle, we may agree to keep them for you to
collect within a reasonable time. We may charge you
reasonable costs for storing the items.
6 Conditions for using the vehicle
Only you, any driver named on the rental agreement,
and anyone we have given written permission to, can
drive the vehicle. Anyone driving the vehicle must have
a full driving licence held for at least three years. If
towing with the vehicle the hirer must hold the relevant
licence to tow with the vehicle .
b) You must not rent the vehicle to anyone else. You must
also not use the vehicle or let someone else use it:
i. for any illegal purposes or in a way which would cause
ii. to carry passengers for a fee (except for minibuses
which you have a valid operator's licence for);
iii. for driving lessons;
iv. to tow or push any vehicle, trailer or other object,
without our written permission;
v. for racing, pacemaking, or to test the vehicle's
reliability, performance or speed;
vi. off roads or on roads unsuitable for the vehicle;
vii. if you or the driver has been drinking alcohol or taking
drugs that would result in the vehicle being operated
viii. outside the United Kingdom, unless we have given you
written permission and a Vehicle on Hire Certificate
ix. if it is loaded beyond the manufacturer's maximum
x. to carry unsecured loads;
xi. to carry more passengers than the vehicle was
manufactured to legally carry; or
xii. to operate a goods vehicle or minibus without a valid
operator's licence when required to do so.
You will be responsible for paying the following charges:-
We work out our charges using our current price list, which
includes VAT .
a) The rental and any other charges we work out according
to this agreement if the vehicle is returned late .( Daily
charge of £120 per day including vat )
b) Any charge for loss or damage resulting from non-
compliance, as set out in section 3 and 6 (above),
including, where applicable, an administration fee to reflect
reasonable administration costs which arise in dealing with
c) A refuelling service charge if you did not return the
vehicle back to us with the agreed amount of fuel or
electricity. The charge will be based upon the rates
contained within this agreement or those at the location or
rental branch you rented the vehicle from (or both).
However, if at the time of signing the agreement, you have
agreed to pay for a full tank of fuel and return the vehicle
without refuelling, then no refuelling service charge shall
be payable. You will not receive any credit for any unused
fuel or electricity left in the tank or battery at the end of
the rental period.
d) All charges, including legal and administrative costs for
any road-traffic offence or parking (local authority or
private), congestion or toll charges, or any other offence or
charges involving the rental vehicle, including costs from
the vehicle being clamped, seized or towed away. You are
responsible for paying the appropriate authority or
company for any charges and costs if and when they ask
you or us for these payments. You will also be responsible
for paying our reasonable administration charges for
dealing with these matters. However, where it is not
reasonably practicable to transfer liability for any such fine
or charge, we may use our discretion to settle the fine or
charge with the appropriate authority and re-charge you
such amount together with an administration charge to
reflect our reasonable administration costs. Should you
wish to appeal, contest or dispute any such fine or charge
we shall pass all relevant information to you and you must
liaise directly with the appropriate authority or company to
obtain any refund, where this is possible.
e) The reasonable cost of repairing any damage to the
vehicle which was not noted at the start of the agreement,
whether you were at fault or not (depending on section 4).
You will also be responsible for paying the reasonable cost
of replacing the vehicle if it is stolen or written off,
depending on any insurance or cover you have (as set out
in section 8 below), if and when we demand this payment.
You will also be responsible for paying our reasonable
administration charges for dealing with this matter. Should
we consider damage to the rental vehicle to be caused by
your gross negligence, serious carelessness, or deliberate
misuse, then we reserve the right to recharge the full cost
of repairs regardless of the cover that has been taken out,
e.g. driving the vehicle illegally, fuel contamination or
driving through a flood. Any call out for a customer induced
fault, (e.g. losing the key to the vehicle or changing a
punctured tyre) could lead to additional charges being
applied to the rental agreement.
f) A loss-of-income charge, when we demand it, if we
cannot rent out the vehicle because it needs to be
repaired, if it is a write-off (it cannot be repaired), or if it
has been stolen and we are waiting to receive a full
payment of the vehicle's value.
g) We will only charge you for loss of income if we cannot
get back our losses under the damage protection
programme, as explained in section 8. We will charge you
at the published daily or hourly rate, and we will never
charge you for more than 30 days rental charges. In
addition, we will also make suitable deductions for any
costs which we have avoided during the period that the
vehicle cannot be rented, up to a maximum of 30 days. We
will always do everything we can to make sure we repair
the vehicle or get back our costs as soon as possible.
h) Any recovery charges arising from the Driver and
Vehicle Services Agency (DVSA), HM Revenue & Customs
(HMRC), the police, or any other organisation or their
agents, who have seized our vehicle while on hire to you.
You will also have to pay us a loss-of-income charge while
we cannot rent out the vehicle.
i) Any published rates for delivering and collecting the
vehicle, a charge for an extra driver or returning the
vehicle late, and charges for accessories such as child car
seats, satellite navigation systems and other similar items.
j) Interest, which we will add every day to any amount you
do not pay us on time, at the rate of 4% a year above the
base lending rate as published by Barclays Bank. We will
publish this rate from time to time.
k) You are responsible for any loss or damage to additional
equipment hired at time of rental including but not limited
to satellite navigation equipment, baby seats etc. If hiring
a Trailer from us in addition to this vehicle please ensure
you insure the trailer against theft or damage whisky in
your care . We do not cover any hire trailer on this policy
l) We will work out all charges in line with this agreement,
and they will include VAT (if this applies).
You are responsible for all charges, even if you have asked
someone else to be responsible for them.
J If the vehicle is returned is not returned clean we reserve the right to debit your nominated credit or debit card up to £70 plus vat to cover any cleaning fees required .
K Windscreen damage and tyre punctures whilst on hire are the responsibility of the hirer , (windscreen excess £100) any tyre damage or puncture must be paid for in full by the hirer .
What to do if you have an accident or the vehicle is
If you are involved in an accident, you must not admit that
you are responsible. You should describe the situation as
fully as possible when you are asked to do so by the police
and the rental company. You should get the names and
addresses of everyone involved, including witnesses. You
should also make sure the vehicle is secure;
tell the police straight away if anyone is injured or if there is a
disagreement over who is responsible; and
contact us straight away.
You must then fill in our accident report form and send it
our address shown on the rental agreement.
If the vehicle has been stolen, you must tell us as soon as
possible and confirm this in writing as soon as reasonably
possible. You or any authorised drivers will also need to:
get the names and addresses of any witnesses and give them to us;
send us any notices or other documents relating to any legal
proceedings arising out of the theft or loss;
help us and our insurers in any legal proceedings, including allowing
us to take legal action in your name and defending any legal action
taken against you; and
give us back all keys and report the theft or loss to the police as
soon as reasonably possible.
9 Data protection
By entering into this rental agreement you agree that we
can process and store your personal information in
connection with this agreement including data collected
from the vehicle. We may use your information to analyse
statistics, for market research, credit control and to protect
You agree that if you break the terms of this agreement we
can pass your personal information to credit-reference
agencies, debt collectors, the police or any other relevant
organisation. We can also give this information to the
British Vehicle Rental and Leasing Association (BVRLA),
which can share your personal information with its
members to prevent crime and protect their assets, as
allowed under the Data Protection Act 1998.
10 Ending this agreement
a) We will end this agreement if we find out that your
belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We
may end this agreement if you do not meet its main
b) If you are a company, we will end this agreement if:
you go into liquidation;
you call a meeting of creditors;
we find out that your goods have been taken away from you until
you pay off your debts; or
you do not meet any of the conditions of this agreement.
c) If we end this agreement it will not affect our right to
receive any amount you owe us under the conditions of
this agreement. We can also claim reasonable costs from
you if you do not meet the main conditions of this
agreement. We can repossess the vehicle and charge you a
reasonable amount for doing so.
• • •
11 The law
We aim to deal with all disagreements fairly and calmly.
This agreement is governed by the laws of the country in which you signed
it. Any disagreement may be settled in the courts of that
country. This agreement contains all the conditions which
we have agreed and replaces any written or verbal
agreements we have with you.
Hirer Name ........................................... Additional Driver ....................................
Hirer Address :....................................... ............................................................ Postcode ............................................... Telephone .............................................. Driving Licence Number/s :.......................... ..................................................................... ..................................................................
Medical conditions Y/N ...................................................
DVLA driver code required for all driver s .
I fully agree to and understand the full terms and
Print .......................................... Date.
Dates of Hire ................................