We are Manningtree Trailer Hire Ltd 
Registered address : 63 Tile Barn Lane 
Lawford Manningtree Essex CO112LT 
The named hirer is responsible for all terms and 
conditions . 
By signing this agreement you fully 
understand , accept and agree to all terms . 
All bookings cancelled less than 7 from the pick up date and time 
are non refundable. Please note if appropriate I.D., the necessary 
payment/deposit is not produced at time of pick up or the Terms and 
Conditions are not adhered to in any way, and the rental cannot proceed, 
no refund will be made. Cancellations may be made via email or 
telephone call at any time but cancellation terms will apply on this 
website and a cancellation number will be emailed to you - 
Reservations confirmed via telephone 
Full payment will be due for any cancellation made with. 7 days of hire 
If you do not arrive to collect your vehicle (no 
Full payment will be due in all circumstances 
without exception . 
Vehicles images 
Vehicle images are examples only. Specific models cannot be guaranteed. 
In the event your booked vehicle becomes unavailable 
prior to hire for any reason a full refund will be made. 
We do not accept under any circumstances any liability for 
costs incurred due to cancellation that is out of our 
control . 
Rates include insurance (subject to the damage liability of the vehicle), 
VAT & breakdown cover. Mileage is limited to 300 miles per day . Hires of 
28 days and over (including hires of 1-27 days which extend) will be 
limited to 2,250 free miles per 28 day period or part thereof. Excess 
mileage will be charged at 35p pence per mile 
Driver Age 
All drivers must be aged 25-75 and must have held a licence for at least 
three years . If the vehicle is being hired for towing purposes the correct 
towing category must be present on the licence when collecting the 
vehicle . 
Damage Liability 
Insurance is subject to a damage liability of £500 plus vat in all 
circumstances . 
The vehicle you have hired is fitted with a tow bar however use of 
this towbar is strictly prohibited if you do not have the correct 
licence type to legally tow presented to us at point of hire . 
Fuel Policy 
All vehicles are supplied with a full tank of fuel at the start of the hire. 
Customers must either : 
Return the vehicle with a full tank of fuel at the end of the hire 
period . 
return the vehicle without refuelling whereby a £20 admin fee will be 
payable on top of the fuel charge . 
A non refundable deposit is required at the time of booking we will advise 
you of the amount in accordance with your hire period . 
All Payments are required by credit card or debit card. Cash, cheque, and 
pre-paid credit cards are not accepted. Third parties may not pre pay for 
a rental over the phone and the credit or debit card presented at the 
start of the hire must belong to the person responsible for the hire . 
Overseas hires 
• We do not allow the vehicle to be driven overseas . 
Driving Licences & history 
Anyone who will be driving the vehicle must present a valid driving 
licence with their current address, in person, at the time of collection. No 
copies of licences will be accepted. 
On collection of vehicle, renter must produce: valid driving licence - we 
cannot accept an expired photocard 
Drivers must have held a full driving licence for at least 3 years . Licence 
endorsements up to 6 points are accepted. If the driver has been banned 
from driving for a DD, DR or UT offence, or has been disqualified for 12 
months or more, we will only rent 5 years or more after the return of the 
All drivers presenting a UK driving licence (card licence or paper licence) 
need to provide evidence of their current endorsements at the time of 
renting - this includes any additional drivers. The counterpart to the 
driving licence was abolished in 2015 (excluding licences issued in 
Northern Ireland) and DVLA provide an online facility for drivers to view 
and share their licence history. Drivers may either provide a paper copy of 
their licence history, obtained from the DVLA website no more than 21 
days before the rental start, or the code provided by the DVLA on their 
website (screenshots of licence history are not accepted). 
To generate the code or the print out, all drivers must visit the DVLA 
website on https://www.gov.uk/view-driving-licence. Drivers will be 
required to input their NI number, driving licence number and postcode to 
view their history. 
If you do not have a printer, and will be providing the code, please ensure 
it is written down exactly as on the screen. Thrifty staff will enter this 
code to the DVLA website in order to view your current endorsements. 
Thrifty locations will also have the facility for you to obtain the code once 
in the rental office – however, you will still need your NI . 
a valid driving licence. If old (paper-only) style, official photo ID 
must also be presented. Official photo ID must be valid, we cannot 
accept expired official photo ID.If new photocard style, we cannot\ 
accept an expired photocard (see Driving Licences section for further 
if the licence does not show current home address (this includes 
licences issued in EU countries and driver resides in UK), a valid 
passport or national identity card must be presented 
2 additional forms of ID to confirm home address. One must be the 
credit card statement/bank statement for the credit card/debit card 
being presented for deposit and additional charges. The other should 
be a formal document (eg. utilities bill) both must be dated within 8 
weeks of date of hire and be the original documents 
a credit or debit card in their own name (see section on Rental 
Payment terms for further details). 
additional drivers must present a valid driving licence - we cannot 
accept an expired photocard - plus passport or national identity card 
if licence does not show current home address 
please contact the location prior to hiring if you have any questions 
regarding identification required. 
The Lead Driver may be subject to a search with Experian for the 
purposes of verifying his/her identity. To do so Experian may check 
the details supplied by the Lead Driver against any particulars on 
any database (public or otherwise) to which they have access. They 
may also use these details in the future to assist other companies 
for verification purposes. A record of the search will be retained. By 
agreeing to Thrifty terms & conditions, you are consenting to this 
Identification required if non UK Resident. If 
you cannot fulfil the stated ID requirements 
please contact the renting location prior to 
booking to discuss options. 
When collecting the vehicle, the Lead Driver must present 
passport (or national identity card if European citizen if this has 
been used to enter the UK) 
a credit card in their own name (please note debit cards are not 
a valid driving licence from country of residence (licence must show 
an English translation if not issued in Europe) 
travel documentation confirming dates of arrival and departure to/ 
from the UK 
additional drivers must also present a valid driving licence from 
country of residence (licence must show an English translation if not 
issued in Europe) 
Rental Payment Terms 
When you book you accept the conditions set out below: 
We will do our best to have the vehicle which is the subject of a 
confirmed reservation available on the day and at the time you have 
requested. If you decide to cancel your reservation or do not arrive to 
collect your reserved vehicle on the day and at the time you have 
reserved it, charges will be made and these are explained in these Rental 
Please read this carefully. If there is anything you do not understand or do 
not agree with, please ask any member of staff . 
By booking and accepting these Terms & Conditions you consent to 
Manningtree Trailer Hire Ltd applying charges to your credit or debit card 
account. Your initial rental deposit charges are paid for at the time of 
booking. You will not be required to make the excess deposit payment or 
pay for any possible additional rental costs until you collect your vehicle. 
However for cancellation purposes full payment is due 7 Days prior to the 
hire commencing. 
a) payment by credit card - if you choose to pay by credit card 
(Mastercard, Visa, ) your card will be debited for the rental charges and 
any additional charges agreed to plus a further deposit amount of £500 
plus vat 
In the event that you have pre paid only any additional charges plus a 
further amount of £500 plus vat . 
In the event that you have pre paid only any additional charges plus a for 
the rental charges and the full value of the excess will be charged; a valid 
CREDIT CARD must also be presented when picking up the vehicle. 
Payment for the rental charges will be charged to the debit card the value 
of the excess up to £5000 will be charged to the CREDIT CARD provided. 
When you return the vehicle at the end of the hire period, the total 
additional charges, including any charges for fuel, damage, etc will be 
calculated and any overpayment will be credited to your card(s). Please 
note this process may take up to 5 working days. 
In the event that you return the vehicle earlier than the date originally 
specified on the voucher, no refund will be made. 
If you wish to return the vehicle after the time originally specified, you 
should contact the branch to agree this. You will be charged for every day 
or part-day you have the vehicle after the original agreed date and time 
at the rate specified on the rental agreement when you collect the vehicle. 
Rental period 
You will have the vehicle for the rental period shown in your Reservation 
Confirmation. If you do not bring the vehicle back on time, or if you do 
not contact us and get our agreement to an extension of your rental, you 
are breaking the conditions of this agreement. We can charge you for 
every day or part-day you have the vehicle after you should have 
returned it to us. Until we get the vehicle back we will charge you the 
daily rate specified on the rental agreement . 
1 Your contract with us 
Please read this agreement carefully. If there is anything 
you do not understand, ask a member of staff to explain it. 
When you sign our rental agreement, you accept the 
conditions set out in this rental agreement . 
2 Rental period 
You will have use of the vehicle for the period shown in the 
agreement. We may agree to extend this rental period, but 
the total rental duration will not be for more than 30 days. 
If you do not bring back the vehicle at the time and date 
specified in your rental agreement, you will be in breach of 
a condition of this agreement. We can charge you for every 
day or part of the day you have the vehicle after you 
should have returned it to us. We will charge you a daily or 
hourly rate (which will be shown at the place you have 
rented the vehicle from) until we get our vehicle back. 
If you do not keep to the conditions of our agreement, we 
can ask you to bring back the vehicle before the date and 
time we have agreed with you. To do this we will give you 
written notice in person or send it to an address you have 
given on our rental agreement, including an email address, 
or via text message to your mobile phone, if provided. 
Once we have given you the notice in person, you will no 
longer have our permission to have the vehicle. If we send 
the notice via email or SMS, you will no longer have our 
permission to have the vehicle. If we send you notice via 
first class post, two working days after we have posted it 
you will no longer have our permission to have the vehicle. We may then take back our vehicle. If we believe you have 
given us false information which was material to the 
decision to rent the vehicle to you, we may take back the 
vehicle without giving you any notice. You will be required 
to arrange collection of the vehicle in these instances. 
3 Your responsibilities 
a) You must inspect the vehicle and any accessories, such 
as a satellite navigation system, we provide before you 
take the vehicle. Any damages reported after the vehicle 
has left the premises will be the hirers responsibility . 
b) You must take care of the vehicle, any accessories and 
the keys or other locking device (including any apps which 
can be used with the vehicles) for the vehicle. You agree to 
return the vehicle in the same condition in which you 
received it. You must always lock the vehicle when you are 
not using it, and use any security device which is fitted or 
supplied with the vehicle. You must always use your best 
endeavours to protect the vehicle against adverse weather 
conditions which could cause damage to the vehicle. You 
must make sure that you use the correct fuel and fluids in 
the vehicle. If the vehicle is electric or plug-in hybrid you 
must charge the vehicle in accordance with the instructions 
c) You are responsible for any damage to the vehicle. You 
must pay our reasonable costs for bringing the vehicle 
back to the condition stated in the pre-rental inspection 
report. This could include the cost of any damage inside 
and outside the vehicle, cleaning costs if the vehicle is very dirty, and replacement or repair of any items or accessories 
provided to you. Please note your maximum liability in 
terms of theft or damage is £500 plus vat , this excludes 
late return , refuelling and any valeting fees . 
d) You must not sell, rent or dispose of the vehicle, any of 
its parts or accessories. You must not give or try to give 
anyone the legal rights to the vehicle or transfer legal 
e) You must not let anyone work on the vehicle without our 
written permission. If we do give permission we will only 
give you a refund if you have a receipt for the work we 
have given you permission for. 
f) You must let us know as soon as you become aware of 
any defect with the vehicle, or if the vehicle is stolen or 
involved in an accident or broken down. Failure to notify 
may result in you breaking this agreement and liable to 
paying costs we incur. 
g) If we have agreed to drop off the vehicle at an address 
you have given us, you will be responsible for the vehicle 
from the time we drop it off at this address. 
h) Unless we have agreed to collect the vehicle from you, 
you must return the vehicle to the location it was collected 
from . You must return it during the published opening 
hours or at a time and place we tell you. When you return 
the vehicle, our staff must check its condition. If we have 
agreed to allow you to return the vehicle outside of our 
opening hours, you will stay responsible for the vehicle and 
its condition until our staff have checked it at the earliest 
opportunity the following day. We may need to clean the 
vehicle before our staff can check its condition. 
i) You must not carry any object or substance which, 
because of its condition or smell, may harm the vehicle or 
delay us renting or selling it. 
4 Our responsibilities 
a) We will identify and tell you about any existing damage 
to the vehicle before you sign this agreement. 
b) The vehicle you have hired may be fitted with a tracking 
device, which may be used to ensure safe and compliant 
operation of the vehicle in line with the terms of this 
agreement. If the vehicle is not returned on the agreed 
date, time and place we may use the data recorded on the 
device to recover our vehicle. All data will be deleted once 
the rental agreement is ended 
c) We have maintained the vehicle to at least the 
manufacturer's recommended standard. The vehicle is 
roadworthy and suitable for you to use at the start of the 
5 Property 
We are not responsible for any loss or damage to your 
personal belonging . 
You are responsible for removing your personal 
belongings, including your data, from the vehicle at the 
end of the rental period, as we are not responsible for any 
items/data you leave in the vehicle. If you do leave items 
in the vehicle, we may agree to keep them for you to 
collect within a reasonable time. We may charge you 
reasonable costs for storing the items. 
6 Conditions for using the vehicle 
Only you, any driver named on the rental agreement, 
and anyone we have given written permission to, can 
drive the vehicle. Anyone driving the vehicle must have 
a full driving licence held for at least three years. If 
towing with the vehicle the hirer must hold the relevant 
licence to tow with the vehicle . 
b) You must not rent the vehicle to anyone else. You must 
also not use the vehicle or let someone else use it: 
i. for any illegal purposes or in a way which would cause 
ii. to carry passengers for a fee (except for minibuses 
which you have a valid operator's licence for); 
iii. for driving lessons; 
iv. to tow or push any vehicle, trailer or other object, 
without our written permission; 
v. for racing, pacemaking, or to test the vehicle's reliability, 
performance or speed; 
vi. off roads or on roads unsuitable for the vehicle; 
vii. if you or the driver has been drinking alcohol or taking 
drugs that would result in the vehicle being operated 
viii. outside the United Kingdom, unless we have given you 
written permission and a Vehicle on Hire Certificate 
ix. if it is loaded beyond the manufacturer's maximum 
weight recommendations; 
x. to carry unsecured loads; 
xi. to carry more passengers than the vehicle was 
manufactured to legally carry; or 
xii. to operate a goods vehicle or minibus without a valid 
operator's licence when required to do so. 
7 Charges 
You will be responsible for paying the following charges:- 
We work out our charges using our current price list, which 
includes VAT . 
a) The rental and any other charges we work out according 
to this agreement if the vehicle is returned late .( Daily 
charge of £70 per day including vat ) 
b) Any charge for loss or damage resulting from non- 
compliance, as set out in section 3 and 6 (above), 
including, where applicable, an administration fee to reflect 
reasonable administration costs which arise in dealing with 
these matters. 
c) A refuelling service charge if you did not return the 
vehicle back to us with the agreed amount of fuel or 
electricity. The charge will be based upon the rates 
contained within this agreement or those at the location or 
rental branch you rented the vehicle from (or both). 
However, if at the time of signing the agreement, you have 
agreed to pay for a full tank of fuel and return the vehicle 
without refuelling, then no refuelling service charge shall 
be payable. You will not receive any credit for any unused 
fuel or electricity left in the tank or battery at the end of 
the rental period. 
d) All charges, including legal and administrative costs for 
any road-traffic offence or parking (local authority or 
private), congestion or toll charges, or any other offence or 
charges involving the rental vehicle, including costs from 
the vehicle being clamped, seized or towed away. You are 
responsible for paying the appropriate authority or 
company for any charges and costs if and when they ask 
you or us for these payments. You will also be responsible 
for paying our reasonable administration charges for 
dealing with these matters. However, where it is not 
reasonably practicable to transfer liability for any such fine 
or charge, we may use our discretion to settle the fine or 
charge with the appropriate authority and re-charge you 
such amount together with an administration charge to 
reflect our reasonable administration costs. Should you 
wish to appeal, contest or dispute any such fine or charge 
we shall pass all relevant information to you and you must 
liaise directly with the appropriate authority or company to 
obtain any refund, where this is possible. 
e) The reasonable cost of repairing any damage to the 
vehicle which was not noted at the start of the agreement, 
whether you were at fault or not (depending on section 4). 
You will also be responsible for paying the reasonable cost 
of replacing the vehicle if it is stolen or written off, 
depending on any insurance or cover you have (as set out 
in section 8 below), if and when we demand this payment. 
You will also be responsible for paying our reasonable 
administration charges for dealing with this matter. Should 
we consider damage to the rental vehicle to be caused by 
your gross negligence, serious carelessness, or deliberate 
misuse, then we reserve the right to recharge the full cost 
of repairs regardless of the cover that has been taken out, 
e.g. driving the vehicle illegally, fuel contamination or 
driving through a flood. Any call out for a customer induced 
fault, (e.g. losing the key to the vehicle or changing a 
punctured tyre) could lead to additional charges being 
applied to the rental agreement. 
f) A loss-of-income charge, when we demand it, if we 
cannot rent out the vehicle because it needs to be 
repaired, if it is a write-off (it cannot be repaired), or if it 
has been stolen and we are waiting to receive a full 
payment of the vehicle's value. 
g) We will only charge you for loss of income if we cannot 
get back our losses under the damage protection 
programme, as explained in section 8. We will charge you 
at the published daily or hourly rate, and we will never 
charge you for more than 30 days rental charges. In 
addition, we will also make suitable deductions for any 
costs which we have avoided during the period that the 
vehicle cannot be rented, up to a maximum of 30 days. We 
will always do everything we can to make sure we repair 
the vehicle or get back our costs as soon as possible. 
h) Any recovery charges arising from the Driver and 
Vehicle Services Agency (DVSA), HM Revenue & Customs 
(HMRC), the police, or any other organisation or their 
agents, who have seized our vehicle while on hire to you. 
You will also have to pay us a loss-of-income charge while 
we cannot rent out the vehicle. 
i) Any published rates for delivering and collecting the 
vehicle, a charge for an extra driver or returning the 
vehicle late, and charges for accessories such as child car 
seats, satellite navigation systems and other similar items. 
j) Interest, which we will add every day to any amount you 
do not pay us on time, at the rate of 4% a year above the 
base lending rate as published by Barclays Bank. We will 
publish this rate from time to time. 
k) You are responsible for any loss or damage to additional 
equipment hired at time of rental including but not limited 
to satellite navigation equipment, baby seats etc. If hiring 
a Trailer from us in addition to this vehicle please ensure 
you insure the trailer against theft or damage whisky in 
your care . We do not cover any hire trailer on this policy 
l) We will work out all charges in line with this agreement, 
and they will include VAT (if this applies). 
You are responsible for all charges, even if you have asked 
someone else to be responsible for them. 
J If the vehicle is returned is not returned clean we reserve the right to debit your nominated credit or debit card up to £70 plus vat to cover any cleaning fees required . 
8 What to do if you have an accident or the vehicle is 
If you are involved in an accident, you must not admit that 
you are responsible. You should describe the situation as 
fully as possible when you are asked to do so by the police 
and the rental company. You should get the names and 
addresses of everyone involved, including witnesses. You 
should also: 
make sure the vehicle is secure; 
tell the police straight away if anyone is injured or if there is a 
disagreement over who is responsible; and 
contact us straight away. 
You must then fill in our accident report form and send it to 
our address shown on the rental agreement. 
If the vehicle has been stolen, you must tell us as soon as 
possible and confirm this in writing as soon as reasonably 
possible. You or any authorised drivers will also need to: 
get the names and addresses of any witnesses and give them to us; 
send us any notices or other documents relating to any legal 
proceedings arising out of the theft or loss; 
help us and our insurers in any legal proceedings, including allowing 
us to take legal action in your name and defending any legal action 
taken against you; and 
give us back all keys and report the theft or loss to the police as 
soon as reasonably possible. 
9 Data protection 
By entering into this rental agreement you agree that we 
can process and store your personal information in 
connection with this agreement including data collected 
from the vehicle. We may use your information to analyse 
statistics, for market research, credit control and to protect 
our assets. 
You agree that if you break the terms of this agreement we 
can pass your personal information to credit-reference 
agencies, debt collectors, the police or any other relevant 
organisation. We can also give this information to the 
British Vehicle Rental and Leasing Association (BVRLA), 
which can share your personal information with its 
members to prevent crime and protect their assets, as 
allowed under the Data Protection Act 1998. 
10 Ending this agreement 
a) We will end this agreement if we find out that your 
belongings have been taken away from you to pay off your 
debts, or a receiving order has been made against you. We 
may end this agreement if you do not meet its main 
b) If you are a company, we will end this agreement if: 
you go into liquidation; 
you call a meeting of creditors; 
we find out that your goods have been taken away from you until 
you pay off your debts; or 
you do not meet any of the conditions of this agreement. 
c) If we end this agreement it will not affect our right to 
receive any amount you owe us under the conditions of 
this agreement. We can also claim reasonable costs from 
you if you do not meet the main conditions of this 
agreement. We can repossess the vehicle and charge you a 
reasonable amount for doing so. 
11 The law 
We aim to deal with all disagreements fairly and calmly. If 
we cannot deal with a disagreement, we may take the 
matter to the BVRLA's conciliation service. This agreement 
is governed by the laws of the country in which you signed 
it. Any disagreement may be settled in the courts of that 
country. This agreement contains all the conditions which 
we have agreed and replaces any written or verbal 
agreements we have with you. 
Hirer Name ........................................... Additional Driver .................................... 
Hirer Address :....................................... ............................................................ Postcode ............................................... Telephone .............................................. Driving Licence Number/s :.......................... ..................................................................... .................................................................. 
Convictions ............................................. 
Medical conditions Y/N ................................................... 
DVLA driver code required for all driver s . 
I fully agree to and understand the full terms and 
conditions . 
Signed ................................................... 
Print .......................................... Date. 
Dates of Hire ................................ 
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